Shipping policy
Shipping & Delivery
At Cups & Leafs, we carefully prepare every order to ensure your tea arrives fresh and in perfect condition.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. During busy periods, processing may take slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Destinations
We currently ship to:
- The Netherlands
- Belgium
We may expand to additional countries in the future.
Delivery Time
Estimated delivery times:
- The Netherlands: 1–3 business days
- Belgium: 2–5 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier, weather conditions, holidays, or circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout and depend on your delivery country and order size.
Free shipping applies on orders above a certain value, where available.
Delays & Delivery Issues
While we do our best to ensure timely delivery, Cups & Leafs cannot be held responsible for shipping delays caused by carriers, customs, incorrect delivery information, or events beyond our control.
Please ensure your shipping address is entered correctly before completing your order.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
We will do our best to help resolve the issue.
Contact
Questions about shipping?